Essex Auto Repair

Excellent customer service!

My mom felt bad she left on 1/16/2024. She doesn't really know anything about cars. J&H called her on 1/17/2024 and apologized to her about the quote. They explained everything to her and she does understand now why the price had changed. J&H tire has always treated my mom with respect and she drives a 2002 Toyota Camry so she does understand that things do fall apart. She is very happy with J&H tire and she will continue to take her car there

My mom brought her car in for a oil change and lower control arms on Friday and told it would be done the same day. The car was not done until Monday 1/15/2024. She was a little upset because she was told it would cost her 1,000 but it cost her over 2,000. She will get over it. But next time I hope they give her the correct quote

Worst auto repair ever I will never 👎🏻 go back to this shop

Great customer service and explained things very well. I can’t get over how good the customer service was.

Nice people good service.

Great company to deal with. Fast and professional.

Staff was kind patient and attentive to my questions and concerns. Service was excellent, all repairs & issues resolved. Kept me advised and provided details in a manner that I could understand. Thank you!!

Just call them and let them do their magic!