Essex Auto Repair

Exceptional service, very thorough, great documentation with pics provided if need be.

They came to the rescue! Was in town visiting when unexpected incident occurred. They were able to get me back on the road and on my way back to Delaware.

Always easy to deal with, reasonable price, always trust these guys will all my vehicles

I've used J&H many times over the years. They're fair, upfront and always do a great job. Thank you for being an honest auto repair shop.

Thanks. J &H you guys put my mind at ease with your top notch service and care of my vehicles.

Just pure HONESTY! Two Autozone stores told me my battery was bad and needed to be replaced. Stopped by J & H, and they said, let's test it, slow charge it, and we'll let you know how to proceed. They could have easily come back and talked me into buying a new battery, but they didn't. Instead, they save me a couple of hundred dollars. Charged, tested, and they even had Interstate check it when a delivery was made. It's not the big things, it's the small things. I'm sure there are many "honest" mechanics out there - J&H happens to be one of gems in Essex, MD. Stop by, they will take care of you.

Hey, they were great and a very nice bunch of people. You couldn't ask for better service or thoughtfulness, Tires are a parity product but service is not and that's where J&H differentiates itself; by the way, I love my tires and the price and the other services provided were also outstanding. They also put up with my big mouth, my bigger mouth girlfriend and my dog. I guess we're not big mouths just talkative as you can see by this review. J&H long may you run

I would not recommend this company. Although the staff and service reps are nice, their service results were disappointing my second time around. I purchase a Ford Transit vehicle that needed extensive work that J&H took care of right away. My dash was working, but my turn signals were not. They fixed everything for me to pass State Inspection (including my turn signals) and at the cash cost of over $4,000. Weeks later, my turn signals were not working. I returned to J&H, believing it was a simple fix under warranty. Their diagnostic test determined I needed a control arm for signaling. I agreed to a diagnostic cost of $184 and service, which would cost around $420 or so. After a couple weeks, my only option was to pick up my vehicle with my dashboard not working at all! I was told that I had preexisting defects that J&H were not responsible for, although the dashboard was working properly when they took possession. He was done with it. To add insult to injury, I was required to pay the diagnostic fee because he spent hours trying to correct what went wrong during service. I was forced to take my Ford Transit vehicle back in worse shape than when I checked it in. And Andy was adamant that it was my responsibility! Wow! Currently, my vehicle is at Al Packer Ford on Pulaski Highway. A new diagnostic fee is $300. That’s only the beginning. Just got the call. The total cost of replacing a Module is $1,305. I paid for a Diagnostic performance. Who should foot this bill? #LongLiveMyFordTransit

Service was great.

It was easy to schedule the inspection. It was completed in a timely manner. J&H dropped me off at home and picked me up when my car was ready.