Essex Auto Repair

475 reviews
Mon - Fri: 7:30 AM - 5:00 PM
Call Us Today:(410) 406-6930
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5

Very friendly and customer oriented place. Would highly recommend and use for all future business.

We really appreciate your review. Thank you

- J & H Tires Inc.
5

Great place. Great communication. The pricing is fair for good honest work. It is a good local family place that we have come to trust. I had my daughters 2005 Acura TSX in there for a speed sensor repair. They did a full work up on the car and I felt like they treated it as if I was a family member telling me the things that I should take care of. I highly recommend them.

Chris, Thanks for trusting us with your daughter's car. We really appreciate your recommendation and the review.

- J & H Tires Inc.
5

Great place to take your care if you need anything done. Great employees, great prices

Thank you Robert

- J & H Tires Inc.
1

I took my truck in to have my brakes done. When I got it back, there were a bunch of things wrong and it was shaking and making noises it shouldn't have and that it wasnt before I took it there. I took it back 4 more times and they admitted that what the put in was wrong. They charged me for the correct part, again and when I got it back after that, there were more new issues. I took my truck to a reliable mechanic and he was able to diagnose multiple issues with their installation of the brake pads and pins. Never again will I go there

Sarah, I'm sorry that we couldn't make you happy. Was this vehicle serviced under a different name? We have no records that match your name and this issue isn't ringing a bell with anyone in our shop. Please call to discuss. 410-687-1818

- J & H Tires Inc.
5

Just had motorcycle inspection Very good and honest Highly recommended

5

Been going there since 1984...always had great service...most honest people in the business...

Thanks, James! We really appreciate your business.

- J & H Tires Inc.
5

Took my Jetta there to be inspected. An hour later car passed, Excellent customer service. Ron, Andy and Dale are great. Thank you, everyone.

Thank you. We look forward to servicing your VW in the future.

- J & H Tires Inc.
5

Made my first visit here after I got a nail in my tire (as luck would have it) in my own driveway. They had me out in less than 30 minutes and, best of all, charged me only $20. They have my business from now on.

Thanks, Jon. Glad you enjoyed your visit.

- J & H Tires Inc.
4

I had some work done and I wasn't 100% happy. I am very pleased to say after speaking with the owner and son my issues are being resolved. I would give 10 stars for customer service. I had an initial hiccup with this shop but they resolved it so quickly and generally want to provide great service. This is why I love small businesses they still have pride in their work. Thank you so much I truly appreciate everything.

Thank you, Michelle. I appreciate you giving us a chance to resolve your issue. Please let us know if there's anything we can do for you in the future.

- J & H Tires Inc.
1

Eh

5 hours is a long time to wait and I apologize for that. Inspections take about an hour to complete and we had several already scheduled ahead of you. I thought then when you dropped your vehicle off we made it clear that we could only promise a completed inspection by the end of that day. I'm sorry if we failed to do that. We take 1 appointment a day for state inspections and then do first come first serve for the rest.

- J & H Tires Inc.
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J & H Tires Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call J & H Tires Inc. (410) 687-1818 if you have any issues in accessing any area of our website.